FAQ

You can see the current status on every item's product page and in your cart:

✅ In stock - It's here with me and ships within 24 hours. Order before 2 pm and it usually goes out the same day.

📦 On order - Re-ordered from the manufacturer and on its way to me. Delivery usually takes 5 days to 4 weeks, then straight on to you.

⚠️ Made to order - Ordered specially for you. If it's unexpectedly no longer available, I'll get in touch and cancel free of charge.

📅 Pre-order - Reaches you right on release day.

❌ Sold out - Can almost always be re-ordered at short notice. If that doesn't work for once, I refund you within 48 hours.

🚚 Partial delivery - I ship everything together once it's all here; on request I'll send in-stock items ahead. Just ask via the contact form.

All prices include shipping. So you don't pay shipping several times over on multiple items, I automatically knock a discount off in your cart - with no code at all:

• 2 items → 5 €
• 3 items → 10 €
• 4 items → 15 €
• each further item → +5 €

The discount is spread proportionally by price - more off the pricier items, less off the cheaper ones. You'll see your current bulk price live in green on the product page, in the catalogue and in your cart. Discount codes come on top at checkout.

Fastest via WhatsApp. You'll find all the other ways to reach me any time on the contact page.

Yes, I do offer B2B in principle. Drop me a quick email and I'll get back to you as fast as I can. A few brands are excluded from resale, though.

Within 24 hours. Orders placed before 2 pm on weekdays usually go out the same day.

I ship your order all together once every item is here. If you'd like a partial delivery, just let me know via the contact form.

Yes - we deliver to every EU country DHL reaches by parcel: a flat 9,95 € per order, no matter how many items. Within Germany shipping stays free. Delivery times to other EU countries are a bit longer depending on the country - happy to answer any questions via the contact form.

Returns are possible within 30 days. You'll find a sample wording in the cancellation policy. A short email stating your intent to return is enough - as soon as the goods are back with me, I refund you right away. Statutory provisions apply; I reserve the right to deductions in individual cases.

No problem up until 12 noon the next day - you get your money back straight away. After that the order is usually already with the supplier and can only be refunded once the parcel is back with me; return shipping isn't free in that case.

Tip: Via DHL tracking - or right at your door - you can refuse acceptance. The parcel then comes back to me automatically.

Despite careful packing, something can occasionally go wrong in transit. If it does, please get in touch right away via the contact form - I'll sort out a solution as fast as I can.